In a recent J.D. Power study, SaskTel ranked highest out of the 8 wireless providers evaluated for overall customer satisfaction.
We don’t just claim to working hard to increase our customer service. We just do it! In a study where the average score is 715 out of 1000, SaskTel has achieved a satisfaction score of 787. That’s 72 points higher than the industry average for customer satisfaction.
This is the fourth year in a row that SaskTel has received a J.D. Power award for customer satisfaction among wireless providers. We don’t settle for good enough. We keep delivering outstanding service that helps us to be highest-ranked year after year!
Don’t just expect more…count on it!
Our customers are important to us. That’s why we continuously work to provide you with the best wireless service and experience in Saskatchewan!
We Get It Right The First Time
96% of customers get their question or issue resolved the first time they visit a SaskTel Store.
We Make It Easy
94% of customers agree that SaskTel made it easy to handle their request.
Customer Stick With Us
We focus on helping you and making you feel like a valued customer. That’s why over 99% of our customers stay with us!
We're Here When You Need Us
Only SaskTel has over 140 SaskTel Store and Authorized Dealer locations across the province. After all, not everyone lives in Regina or Saskatoon!
We're Always Smiling
We always have a smile on our face – We have some of the friendliest service reps around who take the time to listen and answer all your questions.